Close consultation with you enables us to understand your needs and desired outcomes and to collaborate on creating potential solutions. Our expertise includes the creation and implementation of both measurement and development processes.
Development programs include:
- One-on-one executive development
- Group leadership development programs
- Customised training design
- Standard Learning Quest programs
Standard programs are based on the LQ model. All services are customised to create solutions that are aligned with your business strategy.
Learning Quest measures the impact of development
programs. Measurement methodology includes:
- 360 survey tools
- Online mentor and coaching evaluations
- Psychological assessment
- Custom surveys and measurement techniques.
Measurement and development methodologies are adapted to address your specific challenges. Learning Quest's philosophy is to personalise business psychology by creating solutions that are tailored to address your values, needs and goals.
One-on-One Executive Development (Coaching)
Executive coaching improves business results by increasing effective leadership behaviour.
The Learning Quest approach combines insight and action. We help executives understand their strengths, opening the door for them to capitalise on opportunities and achieve their highest potential. Likewise, gaining insight into blind spots enables leaders to avoid potential pitfalls. Insight is key, but action is required for real change to occur. To that end, we work to translate insights into behavioural change that will make a difference for the individual and the organisation.
Each coaching program is individualised to meet the specific
needs of the executive and the organisation. All programs are grounded
in psychological and management research. They begin with a discovery
phase to understand the current situation and goals prior to launching
into the active coaching phase. Ongoing assessment of the program by the
executive and the coach and evaluation of the program at its completion
are important parts of the process.
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Leadership teams differ from other types of teams in that each member is required to play two parts: team member and strong independent leader.
Creating synergy and maximising leadership capability within an organisation is the goal of Leadership Team Development. Research shows that organisations that maximise their leadership resources achieve better business results.
Collaboration while maintaining significant independence
is the key challenge for leadership teams. Defining a shared vision for
the team and clearly differentiating leadership roles for the members
are vital components for building strong leadership teams. Additionally,
establishing how members work together and shaping how the rest of the
organisation views the team will have a significant impact on the leadership
team's effectiveness. Facilitated sessions and other tools are used to
help leadership teams reach their highest potential.
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Manager and Professional Development
Creating development programs that will contribute to improved individual and organisational performance is the goal of LQ's management and professional development services.
Learning Quest will partner with you to determine what type
of development program is most suitable to help you meet your business
goals. Our approach is to understand your organisation, including business
goals and the current situation, prior to recommending any type of training
or development program. Our customised programs are grounded in psychological
and management research. We utilise a wide variety of learning methodologies,
including action learning, coaching, mentoring, business simulations and
group facilitation to meet your specific needs.
Learning Quest also provides a number of standard programs which can also be customised:
- Executive Learning
- Emotional Intelligence for Leaders
- Introduction to Coaching
- Coach the Coach
- Leading Change
- Mentor Program Package including:
- Mentor Training
- Mentoree Training
- Mentor/Mentoree Introduction
- On-line mentor and learning partner evaluation system
The Learning Quest approach combines insight and action.
All programs are designed to encourage peer collaboration and development.
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Achieving improved business outcomes by assisting managers to gain insight on how others perceive their leadership is the goal of multi-rater feedback. Research demonstrates that leaders who have a clear understanding of their strengths and development needs as perceived by others are more effective leaders.
Learning Quest provides one-on-one feedback sessions. Leaders are encouraged to use data collected through the multi-rater process to expand their view of themselves. The sessions are developmentally focused and include coaching on how to create a development plan to further enhance leadership capability.
Learning Quest uses the Center for Creative Leadership's® BENCHMARKS® multi-rater feedback tool. This tool is used globally with mid-level to senior managers in a range of industries and businesses. The Center for Creative Leadership® has completed extensive research in the initial development and subsequent revisions of the tool. Normative comparisons are available for the 16 skills and perspectives that have been shown as essential to development within an organisation.
Center for Creative Leadership® and Benchmarks®
are trademarks owned by The Center for Creative Leadership
Measurement
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On-line Mentoring and Coaching Evaluation
The popularity of Coaching and Mentoring programs within corporate and non-profit organisations has created a need to better understand the processes underlying these programs and to objectively measure outcomes.
Learning Quest's online measurement process provides an efficient and effective method to measure changes created or supported by these programs. Organisations utilise Learning Quest's confidential methodology for gauging progress and to determine changes and updates needed for mentoring and coaching programs.
Psychological research provides a foundation for the measurement
process. Continued ongoing research enables us to evolve the methodology
by taking advantage of changes in technology and increased understanding
of the impact of interpersonal relationships on the learning process.
Measurement
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Provision of information about strengths and development areas to leaders is a method for increasing insight and for motivating positive changes in behaviour.
Using a range of psychological tests, inventories, interviews,
and simulations, Learning Quest's developmental assessments provide leaders
with a wealth of data to stimulate learning and improve leadership behaviour.
The feedback process is developmental and focuses on building insight
and inspiring action. Each assessment is tailored to meet the needs of
the organisation and leader being assessed. Customised assessment centres
can also be created for large groups of managers.
Measurement
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Understanding the impact of development programs is important.
Learning Quest helps organisations to define and measure outcomes. We
use a variety of standard and custom measurement devices to help you understand
the impact development initiatives are having for individuals and the
business.
Measurement
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© 2004 Connie D. Henson